Deleting your account

How to delete your account

1. Sign in and open Settings.
2. Scroll to Delete account at the bottom.
3. Tell us why you are leaving — it is one tap, and it is the only feedback we get.
4. Type DELETE to confirm.

If you cannot sign in — you have lost access to your email, for example — write to khamoshconfess@gmail.com from the address on the account and we will handle it.

What happens immediately

• Your profile is anonymised: name, bio, gender, date of birth, college, occupation, height, city, area and location are all cleared.
• Your photos are deleted from storage.
• Your interests and your likes are deleted.
• Every active match ends, so your conversations close and nobody can message you.
• Your profile disappears from Discover and can no longer be opened by anyone.
• You are signed out everywhere and cannot sign in again.

What happens to messages

Ending a match — which happens the moment you delete your account — makes that conversation unreachable through the app immediately, for both people, and it is attributed to an anonymised account. The message rows themselves are removed permanently when the underlying account record is purged. Staff accounts have database-level permission to read message content for investigating reports and safety issues, as described in the Privacy Policy; the moderation console does not have a screen that browses it.

What happens to a verification photo

If you ever submitted a live photo for profile verification, it follows its own, usually shorter, schedule rather than being deleted the moment you request account deletion. Access to it ends as soon as it is reviewed, or after a short review window if nobody reviews it in time, and the file itself is removed by an automated job within a couple of days at the outside — the same schedule that applies whether or not you delete your account. Whatever is left of the request is removed for good when the underlying account record is purged, along with everything else described below.

What happens next

After a retention window, a scheduled job hard-deletes the underlying account record, and everything that cascades from it goes with it. For this deployment the window is 30 days by default, set by the operator. Until the job runs, the anonymised record still exists — that is what makes deletion reversible in the case of a mistake or a compromised account, and it is why we do not claim your data is gone the second you tap the button.

What we keep, and why

• Reports about your account are kept for a year after they are closed, so a pattern of behaviour cannot be erased by signing up again.
• Audit logs of staff and security actions are kept for two years. They record what a moderator did, not the content of your conversations.
• Your deletion feedback — the reason you gave for leaving — is recorded with a reference to your account. Staff can read it while that reference exists. It is removed once your account is fully purged; the reason itself may be kept afterwards as anonymous product feedback, with nothing left pointing back to you.
• Backups and system logs may still contain your data until they age out on their own schedule. We cannot selectively erase a single account from a backup, so we do not promise to.

Your other options

• Hide your profile — nobody new can find you, and your existing matches keep working.
• Leave location-based discovery — stay on BuzzUp without a distance attached to you.
• Turn notifications off — per channel and per event type.

Requesting a copy of your data

Ask before you delete, not after: once your profile is anonymised there is nothing left to export. Write to khamoshconfess@gmail.com from the address on your account.

Full detail on retention is in the Privacy Policy.